Help Desk & Systems Administrator

A entry-level Help Desk and Systems Administrator focused on Cloud and ERP systems with 4 years experience in total, 2 years with Dynamics 365 FinOps implementations, who's career has also included roles like Support Consultant, Technical Support Analyst and Test Lead before moving in their current IT systems focused position.

High level of expertise focused on 1st and 2nd line support, Role and User Security setup , data migration, Azure Administration, UAT / Testing, Power BI reporting and Training within the ERP & CRM systems, Cloud (Azure) and SaaS, IT Support System, Front and Back End Website functions and Web enabled portals and interfaces

Experienced working in both Microsoft Partner and End User environments having worked in both Full-time and Contract engagements.