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Service Delivery Manager

Candidate ID: 3844805
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Candidate Description

An experienced Service Delivery Manager with 20 years experience with ERP Systems and Enterprise Business Applications, 3 years of which is focused on Dynamics AX and 2 years with Dynamics 365 FinOps change and transformation implementations

High level of expertise focused on Application Management, Infrastructure Management, Integration Management, Vendor Management, Data Migration, Business Processes Mapping (BPM), Project & Resource Management, Testing, Business Intelligence reporting within multiple ERP & CRM systems, Cloud (Azure) SaaS, iPaaS IT Support Systems, Front and Back End Website functions and Web-enabled portals and interfaces

Works at C-level level designing IT-focused strategies and budgets, while at the same time providing clear visibility of providing project visibility through industry-focused methodologies
Experience working in and End User environment having worked in both Full-time and Contract engagements within Manufacturing, Transport & Logistics, Healthcare, Mining and Telecoms sectors

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Current Work Type

Current Salary


Notice Period

3 Weeks




Business Intelligence & Analytics Tools

Data Migration, Data Warehousing, ETL, PowerBI, SQL Server, SSAS, SSRS
Digital Workplace (Infrastructure)

Exchange Online, Microsoft Azure, Office 365, SharePoint Online, VMware
Industry Experience

Automotive, Education, Insurance, Manufacturing, Manufacturing - Food, Beverage & Tobacco, Manufacturing - Discrete, Manufacturing - Job Shop
iPaaS Tools

Biztalk, Mulesoft

Arabic, English

Agile, ITIL, PMI, Prince II, SAFe, SCRUM, Waterfall

Advanced Warehousing, Finance, Trade & Distribution
Other ERP's

Epicor, Infor, Infor M3

Business Systems Manager, Delivery Manager, Professional Services Manager

Dynamics 365 Finance & Operations, Dynamics AX
Security Clearance & VISA Type

Australian Citizen

FinOps v10, AX2012 R3, AX2012 R2, AX2012 R1, AX2009