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Services Delivery Manager

Candidate ID: 5323786
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Candidate Description

A skilled Service Delivery Manager with 15 years of leading SME, Large Enterprise and International ERP, Cloud, Digital Workplace (Infrastructure), Integration (iPaaS) and Cyber Security implementations, 6 years of which is focused on Dynamics AX and 2 years with Dynamics 365 FinOps.

High level of expertise focused on Project and Program Management, Organisational Change Management (OCM), Training Strategies, Supplier & Vendor Management, Business Processes Mapping (BPM), Resource Management, Running and Managing Stand-ups, Project Budgeting and Risk Analyst

Works at C-level, Board and Stakeholder level designing change strategies and budgets, while at the same time providing clear visibility through industry-focused methodologies and developing and executing communication plans

Experience working in an End User & Consulting environment having worked in both Full-time and Contract engagements within Manufacturing, Transport & Logistics, Healthcare, Entertainment and Telecoms sectors

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Current Work Type

Current Salary

$170,000/Year

Notice Period

4 Weeks

Location

Sub-category

Skills

Add-on Tools / ISV's

Annata IDMS, EDI, TRAX, WAX
Azure

Azure Data Factories, Azure Factories, Azure Functions, Life Cycle Services (LCS)
Business Intelligence & Analytics Tools

Data Migration, Data Warehousing, ETL, PowerBI
Digital Workplace (Infrastructure)

Azure Active Directory, Exchange Online, Microsoft Windows Virtual Desktop
Education & Qualifications

Bachelor of Information Technology, Masters of Information Technology
Industry Experience

Global IT Vendor, ICT / Telco, Insurance, Leisure / Tourism, Media / Entertainment, Publishing
iPaaS Tools

Biztalk
Languages

English, Hindi
Methodologies

Agile
Microsoft Certifications

MB-320: Microsoft Dynamics 365 Supply Chain Management, Manufacturing, MB-400: Microsoft Power Apps + Dynamics 365 Developer, MB-600: Microsoft Power Apps + Dynamics 365 Solution Architect, MB6-705: Microsoft Dynamics AX 2012 R3 CU8 Installation and Configuration
Modules

Advanced Warehousing, Finance - Accounts payable, Finance - Accounts receivable, Finance - Cash and bank management, Finance - Fixed Assets, Finance - General Ledger, Manufacturing, Supply Chain - Cost Management, Supply Chain - Inventory Management, Supply Chain - Master Planning, Supply Chain - Production Control, Supply Chain - Sales & Marketing, Supply Chain - Transport Management, Supply Chain - Warehouse Management, Trade & Distribution
Other ERP's

SAP S/4 HANA
Positions

Business Analyst, Program Manager, Project Manager
Product

Dynamics 365 Finance & Operations, Dynamics AX
Security Clearance & VISA Type

Permanent Resident
Tech Stack

.Net, C#, C++, XML
Versions

FinOps v10, AX2012 R3, AX2012 R2, AX2012 R1, AX2009