DIGITAL MONK INTERNATIONAL PTY LTD
ACN 622 412 300
WEBSITE PRIVACY POLICY
Introduction
Digital Monk International Pty Limited ACN 622 412 300 (defined as “Digital Monk”, “we”, “Our” and “Us”) are committed to protecting and maintaining privacy, accuracy and security of personal information in accordance with the Australian Privacy Principles and the Privacy Act 1988 (Cth) (Privacy Act). This Privacy Policy sets out Our policy relating to the collection, use and disclosure of Your personal information including in relation to Your access to, and use of, Our Website and Services. By using Our Services, You consent to be bound by this Privacy Policy. Please note that Your formal engagement of Us to provide Services may also be subject to Privacy Collection Statement(s) relating to the collection, use and disclosure of Your personal information.
Definitions
In this Privacy Policy, unless the context otherwise requires:
“Account” means an account associated with a registered user who uses or has used the Website.
“Employer” means any person accessing or using the Website seeking to recruit an individual as an employee or engage an independent contractor;
“Job Seeker” means a person accessing or using the Website seeking to be employed as an employee or engaged as an independent contractor by an Employer;
“Privacy Collection Statement” means any further document relating to the collection, use and disclosure of Your personal information;
“Privacy Policy” means this document;
“Services” means any of Our products and services (including, but not limited to, use of this Website and our employment agency services);
“Terms and Conditions” means all terms and conditions applicable to use and access to this Website and/or Our Services;
“Website” means the website operated by Us at https://digitalmonk.com.au/; and
“You”, “Yourself”, “Your” means all persons (including Employers and Job Seekers) with whose personal information we deal, and any person, business, company or organisation accessing or using the Website.
What personal information do We collect?
We may collect information about You when You visit Our Website or use Our Services including, but not limited to, when You register to become a registered user on Our Website, register for one of Our mailing lists or visit, or register with, Our forum. We may also collect information about You when You engage with Us at any events.
Personal information We collect may include, but is not limited to:
- Your contact details including Your name, email address, and phone number;
- in the case of Employers, Your recruitment search criteria and preferences;
- other information reasonably relevant to Our Services (including Your preferences, interests, enquiries and personal feedback and notes of our interactions with You and/or others in relation to You);
- any other personal information You provide to Us in relation to the Services (including as provided under any Privacy Collection Statement).
When visiting Our Website, We may also collect and store information about your access to and use of Our Website including:
- IP address from which You access Our Website or Services;
- the date and time You access Our Website or Services;
- any third party website from which You linked to Our Website or accessed Our Service;
- statistics on page views, traffic to-and-from Our Website and Services; and
- other transactional information about Your access to Our Website or Services.
Cookies and other tracking software
We may utilise “cookies” and other tracking software which enable us to monitor traffic patterns and to serve You more efficiently if You revisit the Website as well as for Our general analytics purposes.
A cookie does not identify You personally but it does identify Your computer. You can set Your browser to notify You when You receive a cookie and this will provide You with an opportunity to either accept or reject it in each instance.
If you have registered with us and have an Account on our Website, Our software may identify you personally based on the information You have provided on your Account. Otherwise, non-registered users will not be personally identified by Our software.
Information collected from other sources
We may also obtain personal information from other sources or third parties, including Our affiliates or Our distributors, reseller or others in Your organisation.
How do We use personal information?
We will use Your personal information for the purpose of providing Our Services to Your or Your organisation. This includes:
- to offer to You and provide You with recruitment agency services (including as provided under any Privacy Collection Statement);
- in the case of Employers, to refer potential Job Seekers to You;
- in the case of Job Seekers, to provide You with information about actual or possible employment opportunities and career-related information and for purposes relating to or in connection with Your recruitment or employment by an Employer;
- to inform you of possible workshops, seminars, training or information sessions which We consider may be of interest to You.
In addition to using Your personal information to provide Our Services to You or Your organisation, this information may be used:
- to verify Your identity, respond to Your requests, and contact You when necessary; to provide You with news, information and material in relation to Our Services, including to notify You about any new Services; to send news and information about Our Services and general promotional material which We believe may be useful to You; to monitor who is accessing this Website or using Our Services including to profile the type of people using this Website or Our Services; to perform administrative and operational tasks (including risk management, systems development and testing, staff training and collecting debts); to improve Our Website or Services; to consider any concerns or complaints You may have raised; and as otherwise permitted by law (including to comply with obligations under the Privacy Act in relation to mandatory data breach notification).
Third Party Services
Our Website may contain links and pointers to internet sites maintained by third parties providers (Third Party Services). These links to Third Party Services are provided for Your convenience only.
Third Party Services are not under Our control and We are not responsible for Third Party Services (including the suitability for Your intended use of the Third Party Services). We do not endorse or recommend any Third Party Services or any associated provider organisation or their product or services. You should make your enquiries as to the suitability of any Third Party Service.
Third Party Services may also utilise cookies.
You are responsible for reading the privacy policies or statements associated with each Third Party Service.
To whom do We disclose personal information?
We may provide Your personal information, to:
- Our related companies;
- the organisation which You represent (if You are acting on behalf of an organisation);
- parties to whom You authorise us to disclose Your personal information (including as provided under any Privacy Collection Statement);
- Our partners, affiliates, suppliers, contractors and consultants assisting Us in the provision of Services to You, subject to them being required to protect Your personal information in the same manner that We commit to Your privacy protection under this Privacy Policy;
- government and regulatory authorities or others as required or authorised by law;
- Our professional advisors.
We currently do not disclose Your personal information to overseas recipients.
We make all reasonable efforts to keep personal information which We collect and hold secure, however, We cannot, and We do not, guarantee the security of transmission of all such information over the internet.
Can I opt-out of providing personal information?
The provision of Your personal information is required in order to access, or use, Our website to enable Us to provide You with the Services or to contact You in relation to Our Services and for marketing or promotional purposes.
If You do not wish to have Your personal information used in this manner described in this Privacy Policy, You can contact us. However, if You do so, You may not be able to access, or use, all or part of Our Services. In any event, We may still use or disclose that information if:
- We subsequently notify You of the intended use or disclosure and You do not object to that use or disclosure;
- to enforce Our Terms and Conditions;
- to protect Our rights or to protect the safety of members of the public and users of Our Website and Services;
- We believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for government or public security in the performance of their functions; or
- We are required by law to disclose the information.
Can I opt-out of promotional and marketing content?
You may elect to opt-out of receiving direct marketing and promotional communications by contacting Us by email or telephone at the contact details below or by any other simple means to opt-out We provide You. However, some of Our Services may include a direct marketing and promotional communications feature as part of the Service which cannot be removed and as such You may not be able to access or use some of Our Website or Services if You elect to opt-out of all direct promotional and marketing communications.
You may elect to not receive future notifications from Us by adjusting Your user profile in Your Account settings.
Data security, storage and retention
We will take reasonable steps to protect all personal information which we hold from misuse, loss and from unauthorised access, modification or disclosure.
You should be aware that, when using Our Website or Our Services, no data transmission over the internet can be guaranteed as completely secure. We do not warrant the security of any information You transmit to us over the internet and You do so at Your own risk.
We will continue to store and hold Your personal information indefinitely, until such time as We no longer need if for any purpose for which the information may be used or disclosed under this Privacy Policy or under applicable privacy or data protection laws or (if earlier, and subject to the next paragraph) as reasonable time after You ask Us to delete it. We typically retain data for as long as We are providing recruitment services to You and for a period of up to six years after We stop providing goods or services to You (or longer if the legal limitation period is greater).
We will destroy, delete or de-identify Your personal information within a reasonable time after the end of the period mentioned in the previous paragraph, unless We are required to retain it by law.
Access to, and correction of, Your personal information
We encourage You to update Us regularly with Your personal information to ensure We hold information about You that is up-to-date, accurate and complete. You may make a request for access to or correction of any personal information about You that We hold. We may request You to verify Your identity before processing Your request.
A fee will not apply to making a request for access or update Your personal information. A fee may apply and be charged for providing the information to You. The fee covers the cost to us in collating, copying and providing certain information to You. We will only charge this fee where it is lawful for Us to do so.
In some circumstances, We may refuse to provide You with access to or correct Your personal information including, but not limited to, where:
- giving access would have an unreasonable impact on the privacy of others;
- the information relates to existing or anticipated legal proceedings and the information would not be discoverable in those proceedings;
- giving access would be unlawful;
- denying access is otherwise required or authorised by law; or
- the request for access is frivolous or vexatious.
If We refuse to provide You with access to or correct Your personal information, We will provide You with an explanation in writing. In some circumstances where We correct a record, We may still require the retention of the original record.
Contact us
If You have any queries relating to this Privacy Policy, You wish to access or correct or make an inquiry regarding any personal information relating to You which may be in Our possession, if You have a query regarding Our privacy practices, if You have an complaint in relation to a breach of the Australian Privacy Principles, or to request a printed copy of this Privacy Policy, please contact Our Privacy Officer at:
- postal address: 105 Wellington Street, St Kilda, Melbourne, Australia, 3182;
- e-mail address: info@digitalmonk.com.au.
We would ask that any complaint should be made first in writing to Us. We will then respond to Your complaint in writing and in accordance with any timeframes required by law. We may request You to provide further information about Your complaint to duly assess Your complaint. If for any reason You do not wish to complain to Us initially or if We are unable to resolve Your complaint to Your satisfaction, a complaint may also be made to the Office of the Australian Information Commissioner.
Changes to this Privacy Policy
We reserve the right to change, modify or update this Privacy Policy at any time, without liability to You, by publication on Our Website or through Our Services (as applicable). You will be bound by the changes immediately upon notification or publication, unless otherwise set out in this Privacy Policy or the notice.
This Privacy Policy was last updated on 26/03/2024